TRYP St Agustine front desk

TRYP by Wyndham Sebastian St. Augustine Hotel Policies

Accepted Currency
USD

Check-In
Check-in time is 4:00 pm.

Check-Out
Check-out time is 11:00 am.

Children's Policy
Kids 17 and under stay free with adult on existing room bedding.

Deposit
Room deposits not required unless specified by a particular rate.

Internet Access
Free Wi-Fi is available in guest rooms.

Guarantee
Credit card guarantee required on all reservations.

Rollaway
Upon request for an additional fee of $20, as available.

Microwaves
Microwaves are only in suite accommodations.

Refrigerators
Refrigerators are available in all guest rooms.

Guest Room Reservation Limit
Hotel policy allows only up to three (3) rooms reserved under one credit card guarantee and same name.

Group Policy
Ten (10) or more rooms booked by the same individual or company are considered a Group and need be booked through our Group Sales Department.

Parking
Free self parking available on-site.

Pet Policy
Service animals only.

Smoking And Vaping Policy
We strictly enforce a no smoking and no vaping policy throughout all designated hotel guest rooms and indoor public spaces. A cleaning fee of $250 will be charged if evidence of smoking or vaping is found in a guest room.

Cancellation Policies
A reservation must be cancelled at least 48 hours prior to arrival to avoid a one night room and tax penalty unless noted otherwise in a particular offer.

Package Handling
Guests may receive standard letters and carrier envelopes free of charge. Any packages/ boxes larger than a carrier envelope and up to forty (40) pounds in weight will be subject to a one-time storage and handling fee based on the size of the box.

The following charges will apply:
Boxes 10x7x3 inches or larger: $4
Boxes 17x13x13 inches or larger: $8
Boxes 18x18x16 inches or larger: $12

Guests should contact our Front Desk to make special arrangements, if they expect shipments in excess of forty (40) pounds per box. Any unclaimed packages will be returned to the sender after fourteen (14) days. Due to limited storage space, we request that shipments not arrive any earlier than two (2) days prior to arrival.

Thank You